Shipping Policy
Shipping policy
We guarantee that your order will be shipped within 1-2 business days of purchase.
You'll be able to track your orders as soon as they are sent through the tracking number that was sent to your email address.
Shipping for orders over $75 is free!
Do you ship internationally?
Yes!
How do I get access to my digital products?
After placing an order, you'll receive an email with links to what you have purchased.
What is your return policy?
All sales are final. We do not accept returns. However, we want you to be 100% satisfied with your product. If for any reason you are not, please email hello@brighterdaypress.com and we will make it right.
Can I make changes once my order is submitted?
Because we make every effort to ship orders as quickly as possible, changes cannot be made once an order is placed. If you have further questions about your specific order, please email hello@brighterdaypress.com for assistance.
Can my shipping address be changed once my order is submitted?
We work hard to ship orders as quickly as possible, therefore the shipping address cannot be changed for an order once it is submitted. We do not give refunds if you put in the wrong shipping address. However, if this happens please email us at hello@brighterdaypress.com, and we will do our best to help you out.
Refused shipments are subject to a restocking fee.
The tracking number on my order shows it was delivered, but it never was. What should I do?
Sometimes the post office lets us down and doesn’t deliver the package to the right address. If this happens, consider doing the following:
- Contact your local post office and provide them with your tracking number.
- Reach out to your neighborhood (via Facebook, NextDoor…) and see if one of your neighbors received it.
- If these two steps prove unfruitful, please email hello@brighterdaypress.com and we will try to help you out!
